• 08392275656
  • meenakshibus12@gmail.com

FAQ's

 

What are the advantages of purchasing a bus ticket with Meenakshi Bus?

Provides Safe, Reliable, Clean and On Time Travel Service.
 Some of the advantages of dealing with us are: 

-    You can choose your seat
-    You can book your bus tickets online, by phone, or in person
-    You can choose from buses based on boarding points, timing and bus type 

Do I need to register to use Meenakshi Bus?

No. Meenakshi Bus Travels does not require its customers to go through a tedious registration process. 

Does booking online cost me more?

Not at all!

Ticket-related

I've lost my ticket. What should I do now?


A copy of the ticket would have been sent to you by e-mail when you booked it. Please take a printout of that mail and produce it at the time of boarding. If you have not received the ticket e-mail, please call any of our call center and our executive will re-send you a copy by mail.

Booking-related


What is the procedure for booking a ticket?


1.PHONE BOOKING:  customer has to call the call center of
Meenakshi Travels on contact numbers (8197726719 & 91-9845865557) – then he has to place a requisition for a particular service, and his seat will be kept on phone booking. It is your responsibility to collect the ticket from our office before 2 Hours of departure lest it will be canceled in auto appropriation.
If he does not confirm, the relevant seat will be released.

2. ONLINE BOOKING: This facility is available through Meenakshi web site http://www.meenakshibus.comwith the help of debit card, credit card and net banking.

3 AGENT BOOKING: The customer has to approach the authorized booking agent of Meenakshi and buy a ticket on payment of requisite fare.


4 ONLINE AGENT BOOKINGS(REDBUS, TRAVELYAARI, TICKETGOOSE, VIA, MAKEMYTRIP ETC): The procedure of ONLINE BOOKING  applies to this booking.


5 Meenakshi Bus COUNTER BOOKING: You can visit to any of our nearest branch.


What I have to do when all seats are sold out per service?


You have to select Request button and need to enter your details like Name, Phone Number and e-mail Id, Our call center will get back to you if any seats fall vacant due to cancellation.

Change of boarding place?

It is possible.


What is the procedure for postponement of journey-Is proponent possible? If so what is the procedure?

Update Ticket: 
You can change your Boarding Address and Mobile No. 
After the Modification, Please take the updated Print of the Ticket. 
Pre/Post Pone Ticket:  For the pre/post pone, you will get the Coupon to your mail ID with full amount coupon - Valid for 5 hour(s). 
Generated coupon can be used for Pre/Postpone within 6 hour(s). 
Booking fare amount is less than coupon amount then Difference amount of coupon will   not be refunded. 
For Pre/Postpone ticket, if cancelled the amount/coupon will not be refunded. 
For Pre/Postpone ticket, it cannot be pre/post poned. 
Multiple Usage of Coupons (Normal Coupon, Gift Coupon, Pre / Post Pone, Open Coupon) Cannot be used at the Single Booking.


What is the limit of luggage being carried in the bus?

Personal luggage like briefcases and suitcases are allowed.

Is there any facility for recharging laptops and mobiles?

Yes, such facility is provided.


I am a lady passenger-Whether a male is allowed to sit beside me if the seat is vacant?
No.

Payment-related


Does the owner of the credit card with which the ticket is purchased need to be one of the passengers?


Not at all! A passenger can use any card to pay for the ticket, not necessarily their own. However, please note that the passenger in whose name the ticket is booked should carry a proof of his identity (along with the ticket) at the time of boarding the bus. 

I don't have a credit card. Can I still buy a bus ticket?


Sure you can. You can call us and book your bus ticket over the phone or approaching our offices 

What payment options do I have?


The different payment options are
•    Credit card
•    Debit card 
•    Internet banking (Internet enabled online bank account)

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